April 26th, 2009
Richard Anderson, CEO of Delta Air Lines, Hires Strong Writers
New York Times reporter Adam Bryant interviewed Richard Anderson, chief executive of Delta Airlines about what’s important in today’s business world. Communication skills are high on his list. Here are three quotes from the article about the importance of strong written communication:
“…when you write e-mail, you need to express yourself very clearly.”
“People really have to be able to handle the written and spoken word.”
“More and more, the ability to speak well and write is important. You know, writing is not something that is taught as strongly as it should be in the educational curriculum.”