June 3rd, 2008
You Can Reduce E-Mail Volume
We presented our half-day e-mail workshop to the senior leadership of a major healthcare organization in Atlanta, GA in March, 2008. The workshop focused on helping people get their message across clearly, use the right tone, craft effective subject lines, save and find e-mail messages, and reduce e-mail risks.Â
It was great to work with a group of people who communicate with eachother all day long because e-mail is systemic.  In other words, if you send fewer e-mails, you will receive fewer e-mails. If you send high quality e-mails, you’re likely to recieve higher quality e-mails too.Â
Today we receieved a note from a participant thanking us again for the workshop. He said that he is, in fact, receiving fewer e-mails than he was prior to the workshop. Now he has more time to focus on providing excellent healthcare to patients. Bravo!