Effective E-Mail
If ineffective e-mail communication is slowing down your organization, you can improve efficiency by delivering your own e-mail training session. Use Write It Well’s facilitator kit to establish e-mail guidelines for your group, business unit, or enterprise and train your staff to write more effective messages.
Each participant will have a copy of E-Mail: A Write It Well Guide and you, the facilitator, will have everything you need to deliver an engaging, interactive, job-relevant e-mail training session that gets results.
This program is organized into five one-hour modules that can be taught together as a full-day course or mixed and matched to create a half-day course or short session.
Here’s what is included in the package:
- A course outline, which you can adapt for your participants’ needs.
- A Writing Evaluation Form for assessing participants’ strengths and areas that need improvement.
- A PowerPoint presentation that can be downloaded to your laptop.
- A detailed Leader’s Guide, which provides all the information you need to plan, prepare for, deliver, and following up training, including:
- Characteristics of a successful learning program.
- Guidelines for planning and preparing for a workshop.
- Suggestions for engaging participants and keeping the workshop running smoothly.
- A sample course outline.
- A detailed, easy-to-follow instructor script.
- Checklists.
- A writing evaluation form.
- Optional and supplementary activities.
- Suggestions for following up training.
- Alternatives to classroom training.
- Answers to frequently asked questions.
See also
Book: E-Mail: A Write It Well Guide
The book [E-Mail: A Write It Well Guide] was a HUGE success, as was the workshop. I appreciate all of your guidance and support. I have been recommending it to everyone. The participants have already demonstrated a significant improvement. We are focusing on reinforcing the concepts now.
—Corporate trainer in overnight shipping service
The Minnesota Department of Human Services purchased this e-mail program.  I taught the course and the participants raved about it. I expect the course will continue to be popular. Thanks!
Steve Katz, Child Support Enforcement Division
