Improve Your Business Writing with Programs and Services from Write It Well.

Learn about our books, self-study workbooks, and business writing training programs help people write professional business e-mail, letters, memos, reports, proposals, marketing materials, performance evaluations, technical documentation, user and procedures manuals, and other business documents that make sense, get results, and use professional grammar and punctuation.

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Training and Consulting Services for Business Writers



We deliver on-site training workshops, online training webinars, SCORM-compliant e-learning modules, and individualized editing with feedback on language usage. Click here for a one-page overview of our individualized coaching services.

Workshops and Webinars

Workshops can be a half-day or two full days; it depends on your learning objectives and timeframe. We deliver our webinars in 45- or 60-minute engaging, job-relevant modules – either at one time, or over five times. We offer individual coaching in conjunction with on-site or online training.

A Write It Well training course begins with you. Here’s how we’ll customize our training for your organization:

  • Evaluate unedited samples of participants’ writing
  • Gather details about your organization’s objectives for training
  • Survey the participants to identify their objectives and concerns

Our training is participant-centered, interactive and relevant:

  • We encourage active participation through discussion and practice
  • Participants apply what they learn to their own job-related writing
  • We offer one-on-one feedback for each participant
  • After a training session, we encourage participants to contact us with questions and send us their writing for feedback

Our customized approach has been getting results for more than twenty-five years. E-mail us or call or call us at (510) 655-6477 to see how we can improve business writing in your organization!

E-Learning Modules

We use Adobe Captivate to create e-learning modules using your organization’s content, our materials on business-writing skills, or a mix of the two. (For an example of how one of our e-learning courses looks and works, see Just Commas: A Write It Well Guide.)

Our e-learning courses make asynchronous learning possible for all your organization’s members. And quiz results are SCORM-compliant to work with your organization’s learning management system (LMS).

Editing with Individualized Feedback

Write It Well provides one-on-one analysis of writing samples as a tool to help you, or writers at your organization, understand essential writing techniques. You can send us a document you’ve already written for work or an important pending document that must have impeccable language before you send it out.

This learning service is an individualized variation on Write It Well’s editing services. We identify and explain patterns of problematic writing, helping you build on your writing strengths and send out documents with increasing polish and confidence. We highlight nonstandard language; explain rules for grammar, punctuation, and word usage; and supply appropriate revisions.

This service is appropriate whether English is your first or second language. You’ll master commonly confused words and idioms by seeing them in a work-related context. Like all Write It Well’s work, the job-relevant context makes learning immediately applicable to your daily professional needs.


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Blog

February 3, 2012
Commas, Convenience, and Credibility Read more

There are rumors that Amazon.com will start selling merchandise at brick-and-mortar stores. The following sentence about those rumors illustrates a common…

January 20, 2012
Twitter, Hyphens, and How to Type a Dash Read more

It’s easy to learn when and how to type a dash instead of a hyphen. Hyphens (-) connect words, while dashes…

January 13, 2012
Lists, Paragraphs, and Eating Out in San Francisco Read more

Lists are an extremely clear and user-friendly way to present information, but they can be tricky to punctuate. Here’s one…


Free Tips and Tools to Improve Communication

News

December 16, 2011
E-Mail, Customer Service, and a Company’s Image Read more

The Alexander Communications Group has written an article for its current Customer Communicator newsletter that quotes Write It Well President Natasha…

November 23, 2011
Our New Singapore and US ClientsRead more
September 20, 2011
Biz India Reviews Professional Writing Skills!Read more

Testimonials

I really enjoyed the Effective E-Mail webinar and picked up some great
points.

Pat Whitaker, Financial Analyst for the Revenue Cycle
Mission Hospital Inc.

The Webinar provided strong guidance for effective e-communication and
writing in general.

Jan Kearney-King
HUD

Very valuable training — look forward to more.

The training was great!

Patriece Paige, Management Analyst
HUD

Thank you for a fabulous workshop. I have already implemented many of the suggestions in my own e-mail correspondence, and have since recommended the book to others.

Marie Coppola
International Association of Business Communicators

I enjoyed the Effective E-Mail webinar. Each time I send an e-mail, I stop and think. What you said really does work!

Ruby Pence
Cleveland County Healthcare System

The webinar was informative and helpful! A valuable tool to improve professionalism at work.

Jeannette Collette
St. Joseph's Hospital & Medical Center

Write It Well transformed a crucial but often overlooked topic [e-mail communication] into a lively, fascinating, and extremely useful presentation. The clarity of e-mail messages exchanged within the office has improved.

Adine Varah, Deputy City Attorney and Director of Training,
City of San Francisco

The knowledge of the presenter was excellent.

The webinar was informative and timely!

Mary L. Calhoun
LA County office of Ombudsman

Your Effective Email webinar was informative and filled with immediately applicable tips. In short, it was great!

Patricia McNeal
Association of National Advertisers

This book should be required reading for both Internet newbies and new entrants to the workplace

David Krane, Director of Corporate Communications
Google, Inc.

Excellent Presentation!

Christy Bedell
Cold Spring Harbor Laboratory

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