Effective E-Mail
Effective E-Mail is one of our most popular courses. We can deliver it in our virtual training room or in your offices; on-site programs take a half-day.
Participants learn practical, immediately useful techniques:
- Writing clear, concise, messages from the readers’ point of view
- Organizing information logically
- Presenting a professional image of yourself and your organization
- Working more productively.
You’ll master all these challenges:
- Thinking about your audience, purpose and main point
- Including all needed information, and organizing it logically
- Controlling the tone of e-mail and the image it conveys
- Writing subject lines that convey useful information and get readers’ attention
- Using e-mail time efficiently
- Using concise, active, specific language and plain English that communicates clearly and professionally
Here’s our three-step training approach:
- We assess writing samples and review objectives to customize the curriculum for your organization.
- During training, we encourage active participation through discussion and practice.
- Participants apply concepts and techniques by evaluating, editing, planning and drafting job-related e-mails. The instructor offers one-to-one feedback.
Book: E-Mail: A Write It Well Guide
Facilitator Kit: Effective E-Mail
Testimonial:
“Write It Well’s e-mail effectiveness workshops were just what the doctor ordered! The 650 people in our department rely on e-mail to communicate throughout a number of different research labs, hospitals and clinics. In the workshops, our staff and faculty learned how to use the right tone, get to the point quickly, present a professional image, and avoid legal risks. The workshops were engaging and relevant.”
– Habib Tannir, M.S. Administrative Director, Imaging Services, Emory Healthcare
