E-Mail: Strategies for Effective Communication
- Content Strategy and Development: Writing for Web, Social Media, and other Marketing Channels
- Develop and Deliver Powerful Presentations
- Individual Coaching
- Superintendents’ Workshop
- Business Writing
- E-Mail: Strategies for Effective Communication
- Drive Results: Writing Performance Reviews the SMART Way
- Be Your Own Editor: Grammar and Proofreading
- Technical Writing
- Advanced Writing for Managers and Supervisors: Reports, Proposals, and Procedures
Click here for a one-page PDF about this training.
Click here for a case study on Write It Well’s customization of this training for communications company VerticalResponse!
We designed this course for businesspeople who use e-mail to communicate with others inside or outside their organizations.
Participants practice using a three-step process that helps them determine whether e-mail is the best way to convey a message. They learn to decide what information readers need and don’t need, and they can then organize and format messages to elicit a quick response.
Using job-relevant examples and activities, the course offers tips and techniques that help writers send e-mails that get results. Writing attention-grabbing subject lines is just one of the challenges the course helps you master.
- A half-day or one full day (3.5 or 6.5 hours); maximum class size is 25
- Materials: E-Mail: Strategies for Effective Communication
- Writing clear, concise messages from each reader’s point of view
- Organizing information logically and using a reader-friendly format
- Presenting a professional image of yourself and your organization by using correct grammar and punctuation and an appropriate salutation, closing, and tone
- Working more productively
- Developing e-mail guidelines for your team, department, or organization
Here’s our three-step training approach:
- We assess writing samples and review objectives to customize the curriculum for your organization.
- During training, we encourage active participation through discussion and practice.
- Participants apply concepts and techniques by evaluating, editing, planning, and drafting job-related e-mails. The instructor offers one-on-one feedback.
“Write It Well’s e-mail effectiveness workshops were just what the doctor ordered! The 650 people in our department rely on e-mail to communicate throughout a number of different research labs, hospitals, and clinics. In the workshops, our staff and faculty learned how to use the right tone, get to the point quickly, present a professional image, and avoid legal risks. The workshops were engaging and relevant.”
– Habib Tannir, M.S. Administrative Director, Imaging Services, Emory Healthcare