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Contact Write It Well for more information about bulk/discount book orders, training and consulting services, and facilitator guides (all fields marked with an asterisk (*) are required):
Learn about our books, self-study workbooks, and business writing training programs help people write professional business e-mail, letters, memos, reports, proposals, marketing materials, performance evaluations, technical documentation, user and procedures manuals, and other business documents that make sense, get results, and use professional grammar and punctuation.
Contact Write It Well for more information about bulk/discount book orders, training and consulting services, and facilitator guides (all fields marked with an asterisk (*) are required):

If people only remember one thing from our Effective E-Mail workshop, they usually remember our tips and tools for crafting…

If you’re sending e-mail to someone who is likely to read your message on their PDA, remember that your reader…

The Pew Internet and American Life Project released a report called “Writing, Teens, and Technology.” In brief, the report finds…

Updated version of E-Mail: A Write It Well Guide is now shipping. Our popular e-mail book has been updated. The…


Thank you for a fabulous workshop. I have already implemented many of the suggestions in my own e-mail correspondence, and have since recommended the book to others.
Very valuable training -- look forward to more.
The knowledge of the presenter was excellent.
Write It Well transformed a crucial but often overlooked topic [e-mail communication] into a lively, fascinating, and extremely useful presentation. The clarity of e-mail messages exchanged within the office has improved.
This book should be required reading for both Internet newbies and new entrants to the workplace