Improve Your Business Writing with Programs and Services from Write It Well.

Learn about our books, self-study workbooks, and business writing training programs help people write professional business e-mail, letters, memos, reports, proposals, marketing materials, performance evaluations, technical documentation, user and procedures manuals, and other business documents that make sense, get results, and use professional grammar and punctuation.

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Blog
February 3, 2012
Commas, Convenience, and Credibility Read more

There are rumors that Amazon.com will start selling merchandise at brick-and-mortar stores. The following sentence about those rumors illustrates a common…

January 20, 2012
Twitter, Hyphens, and How to Type a Dash Read more

It’s easy to learn when and how to type a dash instead of a hyphen. Hyphens (-) connect words, while dashes…

January 13, 2012
Lists, Paragraphs, and Eating Out in San Francisco Read more

Lists are an extremely clear and user-friendly way to present information, but they can be tricky to punctuate. Here’s one…


Free Tips and Tools to Improve Communication

News
December 16, 2011
E-Mail, Customer Service, and a Company’s Image Read more

The Alexander Communications Group has written an article for its current Customer Communicator newsletter that quotes Write It Well President Natasha…

November 23, 2011
Our New Singapore and US ClientsRead more
September 20, 2011
Biz India Reviews Professional Writing Skills!Read more

Testimonials

The knowledge of the presenter was excellent.

This book should be required reading for both Internet newbies and new entrants to the workplace

David Krane, Director of Corporate Communications
Google, Inc.

The webinar was informative and helpful! A valuable tool to improve professionalism at work.

Jeannette Collette
St. Joseph's Hospital & Medical Center

Write It Well transformed a crucial but often overlooked topic [e-mail communication] into a lively, fascinating, and extremely useful presentation. The clarity of e-mail messages exchanged within the office has improved.

Adine Varah, Deputy City Attorney and Director of Training,
City of San Francisco

The training was great!

Patriece Paige, Management Analyst
HUD

The webinar was informative and timely!

Mary L. Calhoun
LA County office of Ombudsman

Excellent Presentation!

Christy Bedell
Cold Spring Harbor Laboratory

I really enjoyed the Effective E-Mail webinar and picked up some great
points.

Pat Whitaker, Financial Analyst for the Revenue Cycle
Mission Hospital Inc.

Very valuable training — look forward to more.

The Webinar provided strong guidance for effective e-communication and
writing in general.

Jan Kearney-King
HUD

Your Effective Email webinar was informative and filled with immediately applicable tips. In short, it was great!

Patricia McNeal
Association of National Advertisers

I enjoyed the Effective E-Mail webinar. Each time I send an e-mail, I stop and think. What you said really does work!

Ruby Pence
Cleveland County Healthcare System

Thank you for a fabulous workshop. I have already implemented many of the suggestions in my own e-mail correspondence, and have since recommended the book to others.

Marie Coppola
International Association of Business Communicators

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