Improve Your Business Writing with Programs and Services from Write It Well.

Learn about our books, self-study workbooks, and business writing training programs help people write professional business e-mail, letters, memos, reports, proposals, marketing materials, performance evaluations, technical documentation, user and procedures manuals, and other business documents that make sense, get results, and use professional grammar and punctuation.

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Business Writing Training & Consulting

Hire Write It Well’s skilled trainers to deliver a customized online or onsite writing skills program that gets results.

Business Writing Facilitator Kits

Do it yourself. Lead your own workshop or offsite using Write It Well’s easy-to-follow guides and participant workbooks.

Our professional business writing books

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Proffesional Writing Skills

Leads you through Write It Well’s time-tested, six-step planning process for any business writing. The process will help you write business letters, memos, e-mail, and other documents that persuade and inform—clearly, concisely, and professionally.

Writing Performance Reviews

A user-friendly book that’s filled with guidelines, tips, and tools that will help you write performance objectives, reviews, appraisals, and other performance documentation that is clear, descriptive, objective, and acceptable in today’s workplace.

Business E-mail writing book cover

E-mail has become the primary method of business communication. In fact, a recent survey by Dimension Data confirmed what we all sensed was true; people would rather use e-mail than the phone.

Business Grammar book cover

Designed specifically for people who write in the workplace, this self-instructional workbook answers nagging questions about the use of grammar and punctuation.

Book cover

The techniques and information in this book will help you plan and write reports, proposals, and other documents that communicate complex information clearly.

Comma usage in business writing book cover

Commas are the most often used and often misused punctuation marks. This handy little book collects the basic rules of comma usage into an easy-to-use guide.


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Blog

August 20, 2010
Semicolons and the Art of the Magazine Read more

Correctly used semicolons signal that you know English well, and want to help your readers follow the logic of your…

August 18, 2010
Semicolons and Spanish Real Estate Read more

This description of a two-million-dollar loft in Barcelona provides a good example of when to use a semicolon rather than…

August 12, 2010
Cause, Effect, and the Semicolon Read more

Here’s a great use of a semicolon to describe changes in the Supreme Court. James Fallows points out that from 1789…


Free Tips and Tools to Improve Communication

News

August 30, 2010
Want to be the best business writing skills trainer? Read more

Do you want to lead your own business writing skills training course?  The facilitator kit for Professional Writing Skills is…

June 14, 2010
Natasha Terk and Samuel Culbert Discuss Performance Reviews on Public Radio InternationalRead more
May 17, 2010
Professional Writing Skills on Books24x7.comRead more

Testimonials

I really enjoyed the Effective E-Mail webinar and picked up some great
points.

Pat Whitaker, Financial Analyst for the Revenue Cycle
Mission Hospital Inc.
I enjoyed the Effective E-Mail webinar. Each time I send an e-mail, I stop and think. What you said really does work!

Ruby Pence
Cleveland County Healthcare System
Your Effective Email webinar was informative and filled with immediately applicable tips. In short, it was great!

Patricia McNeal
Association of National Advertisers
Thank you for a fabulous workshop. I have already implemented many of the suggestions in my own e-mail correspondence, and have since recommended the book to others.

Marie Coppola
International Association of Business Communicators
The webinar was informative and timely!

Mary L. Calhoun
LA County office of Ombudsman
Very valuable training — look forward to more.


The webinar was informative and helpful! A valuable tool to improve professionalism at work.

Jeannette Collette
St. Joseph's Hospital & Medical Center
This book should be required reading for both Internet newbies and new entrants to the workplace

David Krane, Director of Corporate Communications
Google, Inc.
The knowledge of the presenter was excellent.


Write It Well transformed a crucial but often overlooked topic [e-mail communication] into a lively, fascinating, and extremely useful presentation. The clarity of e-mail messages exchanged within the office has improved.

Adine Varah, Deputy City Attorney and Director of Training,
City of San Francisco

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