Improve Your Business Writing with Programs and Services from Write It Well.

Learn about our books, self-study workbooks, and business writing training programs help people write professional business e-mail, letters, memos, reports, proposals, marketing materials, performance evaluations, technical documentation, user and procedures manuals, and other business documents that make sense, get results, and use professional grammar and punctuation.

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Business Writing Training & Consulting

Hire Write It Well’s skilled trainers to deliver a customized online or onsite writing skills program that gets results.

Business Writing Facilitator Kits

Do it yourself. Lead your own workshop or offsite using Write It Well’s easy-to-follow guides and participant workbooks.

Our professional business writing books

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Essential Grammar book cover

Faulty grammar can slow you down and diminish your credibility as a business writer. Our new book Essential Grammar helps you master guidelines for correct grammar and punctuation for all the writing you do at work.

Proffesional Writing Skills

Learn Write It Well’s time-tested, six-step planning process for all business writing. You'll be able to write better business letters, memos, e-mail, and other documents—persuading and informing your readers through clear, concise, professional prose.

Writing Performance Reviews

This user-friendly book is filled with guidelines, tips, and tools. You'll learn to write performance objectives, reviews, appraisals, and other performance documentation that’s clear, descriptive, objective, and acceptable in today’s workplace.

Business E-mail writing book cover

E-mail has become the primary method of business communication. In fact, a recent survey by Dimension Data confirmed what we all sensed was true: most people would rather use e-mail than the phone.

Book cover

The techniques and information in this book will help you plan and write reports, proposals, slide presentations, and other documents—organizing complex information logically and communicating clearly.

Comma usage in business writing book cover

Commas are misused more often than any other punctuation mark in U.S. English. We've turned our book Just Commas into a user-friendly, self-paced e-learning module. Click below for our online review of nine essential guidelines for comma usage.


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Blog

January 20, 2012
Twitter, Hyphens, and How to Type a Dash Read more

It’s easy to learn when and how to type a dash instead of a hyphen. Hyphens (-) connect words, while dashes…

January 13, 2012
Lists, Paragraphs, and Eating Out in San Francisco Read more

Lists are an extremely clear and user-friendly way to present information, but they can be tricky to punctuate. Here’s one…

January 6, 2012
Dashes as Digital Traffic Signals Read more

Here’s a way you can use punctuation marks as traffic signals, building momentum and steering readers through your ideas. Dashes call extra…


Free Tips and Tools to Improve Communication

News

December 16, 2011
E-Mail, Customer Service, and a Company’s Image Read more

The Alexander Communications Group has written an article for its current Customer Communicator newsletter that quotes Write It Well President Natasha…

November 23, 2011
Our New Singapore and US ClientsRead more
September 20, 2011
Biz India Reviews Professional Writing Skills!Read more

Testimonials

The webinar was informative and timely!

Mary L. Calhoun
LA County office of Ombudsman

The knowledge of the presenter was excellent.

Your Effective Email webinar was informative and filled with immediately applicable tips. In short, it was great!

Patricia McNeal
Association of National Advertisers

This book should be required reading for both Internet newbies and new entrants to the workplace

David Krane, Director of Corporate Communications
Google, Inc.

The webinar was informative and helpful! A valuable tool to improve professionalism at work.

Jeannette Collette
St. Joseph's Hospital & Medical Center

I really enjoyed the Effective E-Mail webinar and picked up some great
points.

Pat Whitaker, Financial Analyst for the Revenue Cycle
Mission Hospital Inc.

I enjoyed the Effective E-Mail webinar. Each time I send an e-mail, I stop and think. What you said really does work!

Ruby Pence
Cleveland County Healthcare System

The Webinar provided strong guidance for effective e-communication and
writing in general.

Jan Kearney-King
HUD

The training was great!

Patriece Paige, Management Analyst
HUD

Excellent Presentation!

Christy Bedell
Cold Spring Harbor Laboratory

Write It Well transformed a crucial but often overlooked topic [e-mail communication] into a lively, fascinating, and extremely useful presentation. The clarity of e-mail messages exchanged within the office has improved.

Adine Varah, Deputy City Attorney and Director of Training,
City of San Francisco

Thank you for a fabulous workshop. I have already implemented many of the suggestions in my own e-mail correspondence, and have since recommended the book to others.

Marie Coppola
International Association of Business Communicators

Very valuable training — look forward to more.

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